Page last updated on December 20, 2012

Application Hosting

Application Hosting Select Platform

Application Hosting

There are 7 parts to review for Application Hosting.

Part 1: Platform

• AIX Platform
• Solaris Platform
• Windows Platform
• Windows Virtual Platform
• Linux Platform
• Z/OS Platform

Part 2: Software

• AIX Software
• Solaris Software
• Windows Software
• Windows Virtual Software
• Linux Software
• Z/OS Software

Part 3: Database

• AIX Database
• Solaris Database
• Windows Database
• Windows Virtual Database
• Linux Database
• Z/OS Database

Part 4: Backup and Restore

• AIX Backup and Restore
• Solaris Backup and Restore
• Windows Backup and Restore
• Windows Virtual Backup and Restore
• Linux Backup and Restore
• Z/OS Backup and Restore

Part 5: Output - Printing and Go-Online

• Z/OS Printing and Go-Online

Part 6: Courier

• AIX Courier
• Solaris Courier
• Windows Courier
• Windows Virtual Courier
• Linux Courier
• Z/OS Courier

Part 7: Other

• AIX Other
• Solaris Other
• Windows Other
• Windows Virtual Other
• Linux Other
• Z/OS Other

Need a Web Site?

As part of the Hosting Service, OTech can host your web site on either a dedicated web server or a shared web site environment.

• Web Site Hosting

Looking for information about the California Home Page Web Site?

Service Classification (Emerging, Current, Twilight, Sunset)

This is a current service.

Service Location (OTech, Client Site, Other Site)

The service is offered at the OTech data center.

Standard Service

This section describes the standard components of OTech services that are classified as current. Customers that use custom or non-standard services may not find information about all aspects of their particular service(s) in this version of the catalog. We intend to expand and enhance the Service Catalog through a series of frequent updates that will begin this month. In the interim, if you have questions about our services, please contact Customer Delivery.

The Application Hosting service makes software applications available within a customer organization using a platform that resides in a reliable, secure, and technologically up-to-date environment within OTech.

The OTech data centers feature:

• Environmentally controlled raised floor computer rooms
• Full power system redundancy
• Uninterruptible Power Supply (UPS)
• Generator backup
• Halon fire suppression

The Application Hosting service is made up of basic and add-on components that are implemented and maintained by OTech. The processing capabilities of the basic components can be expanded by implementing one or more of the add-on components.

• Basic components are elements of a service that are automatically included in the service
• Add-on components are optional elements of a service

The Application Hosting service is accessed via the California State Government network statewide backbone (CSGNet). Access from a customer location to CSGNet may be obtained by using OTech Network service.

As part of the standard Application Hosting service, OTech monitors, analyzes, and updates, the Application Hosting infrastructure on an ongoing basis to ensure operational integrity and the ability to grow as needed. As part of the standard service, OTech also provides technology refresh, which includes procurement, installation, and provisioning to maintain technological currency for each of the standard (basic and add-on) components of the service.

Security

Infrastructure Security

OTech performs various infrastructure vulnerability tasks to ensure that systems housed at the data centers are as safe and secure from unauthorized access attempts as possible. OTech believes that securing the infrastructure from vulnerabilities is just as important as securing the network providing a secure foundation on which customer applications may run. For the protection of OTech and its customers, the particulars of the OTech security program are withheld. To obtain information about the OTech security, please contact an OTech Customer Service Representative to schedule a confidential discussion.

Physical Security

OTech follows industry best practices for the physical security of its data centers. These best practices state that processes and procedures should be established to ensure a safe and secure work environment for the entire OTech workforce and to secure the systems that reside at each of the data centers.

As a result OTech has developed strict security guidelines, policies, and procedures. These ensure that the OTech technical resources are properly protected, that the integrity and privacy of confidential information is maintained, and that information resources are available when they are needed.

Network Security

Please refer to the Network service for Network Security. Network Technical