- Application Hosting
- California Email Services
- Mobile Device Management
- Secure File Transfer
- Server Based Computing
- Tenant Managed
Page last updated on December 20, 2012
Application Hosting Select Platform
There are 7 parts to review for Application Hosting.
Part 1: Platform
Part 2: Software
Part 3: Database
Part 4: Backup and Restore
Part 5: Output - Printing and Go-Online
Part 6: Courier
Part 7: Other
Need a Web Site?
As part of the Hosting Service, OTech can host your web site on either a dedicated web server or a shared web site environment.
Looking for information about the California Home Page Web Site?
Service Classification (Emerging, Current, Twilight, Sunset)
This is a current service.
Service Location (OTech, Client Site, Other Site)
The service is offered at the OTech data center.
This section describes the standard components of OTech services that are classified as current. Customers that use custom or non-standard services may not find information about all aspects of their particular service(s) in this version of the catalog. We intend to expand and enhance the Service Catalog through a series of frequent updates that will begin this month. In the interim, if you have questions about our services, please contact Customer Delivery.
The Application Hosting service makes software applications available within a customer organization using a platform that resides in a reliable, secure, and technologically up-to-date environment within OTech.
The OTech data centers feature:
- Environmentally controlled raised floor computer rooms
- Full power system redundancy
- Uninterruptible Power Supply (UPS)
- Generator backup
- Halon fire suppression
The Application Hosting service is made up of basic and add-on components that are implemented and maintained by OTech. The processing capabilities of the basic components can be expanded by implementing one or more of the add-on components.
- Basic components are elements of a service that are automatically included in the service
- Add-on components are optional elements of a service
The Application Hosting service is accessed via the California State Government network statewide backbone (CSGNet). Access from a customer location to CSGNet may be obtained by using OTech Network service.
As part of the standard Application Hosting service, OTech monitors, analyzes, and updates, the Application Hosting infrastructure on an ongoing basis to ensure operational integrity and the ability to grow as needed. As part of the standard service, OTech also provides technology refresh, which includes procurement, installation, and provisioning to maintain technological currency for each of the standard (basic and add-on) components of the service.
OTech performs various infrastructure vulnerability tasks to ensure that systems housed at the data centers are as safe and secure from unauthorized access attempts as possible. OTech believes that securing the infrastructure from vulnerabilities is just as important as securing the network providing a secure foundation on which customer applications may run. For the protection of OTech and its customers, the particulars of the OTech security program are withheld. To obtain information about the OTech security, please contact an OTech Customer Service Representative to schedule a confidential discussion.
OTech follows industry best practices for the physical security of its data centers. These best practices state that processes and procedures should be established to ensure a safe and secure work environment for the entire OTech workforce and to secure the systems that reside at each of the data centers.
As a result OTech has developed strict security guidelines, policies, and procedures. These ensure that the OTech technical resources are properly protected, that the integrity and privacy of confidential information is maintained, and that information resources are available when they are needed.
Please refer to the Network service for Network Security. Network Technical