Application Hosting: Windows Database

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Part 3: Windows Databases

The database options available for Windows are: DB2/UDB Oracle SQL Tamino

Windows Platform

Several database systems are available as add-on components to customers that use the Application Hosting service on a Windows platform. Procurement, installation, provisioning, and maintenance are included as part of this add-on component.

Windows Platform - Database Administration

The DTS provides database administration for the available Windows platform database systems as an add-on to the standard Application Hosting service.

Windows DBMS

These are the DTS DBMS service offerings and funtional responsibilites for database administration, database software aquisition, and database software administration.

*Additional costs may be incurred beyond standard DTS rate.

Database Administration	SQL Server	Tamino	Oracle	DB2/UDB
Monitor and Fine tune DBMS software	DTS	DTS	Shared	DTS
Conduct System-level administration	DTS	DTS	DTS	DTS
Define database availability requirements	Customer	Customer	Customer	Customer
Establish databse change management procedures	Customer	Customer	Customer	Customer
Construct Customer database	Customer	DTS	DTS	Shared
Create and maintain database objects	Customer	Customer	Customer	Customer
Maintain database dictionaries	Customer	Customer	Customer	Customer
Document physical database implementation	Customer	Customer	Customer	Customer
Load data into the database	Shared	Shared	Customer	Customer
Provide customer with access rights to define new database users	DTS	DTS	DTS	DTS
Define new database users	Shared	Shared	Shared	Customer
Perform capacity planning	Shared	Shared	Shared	Shared
Delete obsolete backup and log files	DTS	DTS	DTS	Customer
Conduct DBMS problem identification and resolution	DTS *	DTS	Shared	DTS
Perform application design, development, testing, migration and maintenance	Customer	Customer	Customer	Customer
Perform file level maintenance at the test and development levels	Customer	Customer	Customer	Customer
Perform file level maintenance of production data	Customer	Shared	Customer	Customer
Provide support for DBMS residing outside of the Data Center	Shared *	Customer	Customer	N/A
Software Aquisition	- - - - - -	- - - - - -	- - - - - -	- - - - - -
Provide contract and licensing for DBMS software	DTS	DTS	Shared	DTS
Submit service request for DBMS	Customer	Customer	Customer	Customer
Software Administration	- - - - - -	- - - - - -	- - - - - -	- - - - - -
Liason between customer and vendor for technical DBMS issues	DTS	DTS	Shared	DTS
Maintain DBMS software/configurations	DTS	DTS	DTS	DTS
Keep statistics current by running necessary utilities	Shared	Shared	Customer	Customer
Install fixes/patches on database server	DTS	DTS	DTS	DTS
Perform DBMS vesion migrations an upgrades	DTS	DTS	DTS	DTS
Maintain and support DTS-provided tools on attached clients	N/A	DTS	N/A	DTS
Maintain database administration tools	DTS	DTS	DTS	DTS
Maintain application development tools on DTS platforms	Customer	Shared	Customer	Shared
Maintain application development tools running on attached clients	Customer	Customer	Customer	Customer
Test new maintenance and software release at user and application levels	Customer	Customer	Customer	Customer