Application Hosting: Windows Backup and Restore

Application Hosting Select Platform Windows Platform Windows Software Windows Database Windows Backup and Restore Windows Output - Printing and Microfiche Windows Courier Windows Other

Part 4: Windows Backup and Restore

When a customer selects the Application Hosting service using a Windows platform, procurement, installation, provisioning, and maintenance of Veritas software are included in the standard service.

Windows Platform - Backup

The Windows platform backup provided by the DTS includes:
* Backups to tape between 6pm and 6am Monday through Saturday
* Full backup occurs once per week and incremental backups occur on the other five days
* A Backup Status Report is available at 9:00 AM, Tuesday through Sunday

The DTS makes two copies of each backup:
* The primary copy of each backup remains at the DTS data center and is retained for 30 days
* The second copy of each backup is sent to off-site storage. These copies are retained for two weeks.

Windows Platform - Restore

File and disk restoration from tape backup is reserved for disk failure and disaster recovery purposes only. Requests for restores outside of these situations should be submitted in writing (mail or fax) to the DTS Customer Delivery Division.