Application Hosting: Windows Virtual Database

Application Hosting Select Platform Windows Virtual Platform Windows Virtual Software Windows Virtual Database Windows Virtual Backup and Restore Windows Virtual Output - Printing and Microfiche Windows Virtual Courier Windows Virtual Other

Part 3: Windows Virtual Databases

The database options available for Windows Virtual Platform are: SQL (no production, test only) MySQL (no virtual servers at this time)

Windows Virtual Platform

Several database systems are available as add-on components to customers that use the Application Hosting service on a Windows platform. Procurement, installation, provisioning, and maintenance are included as part of this add-on component.

Windows Virtual Platform - Database Administration

The DTS provides database administration for the available Windows platform database systems as an add-on to the standard Application Hosting service.

Windows Virtual DBMS

These are the DTS DBMS service offerings and funtional responsibilites for database administration, database software aquisition, and database software administration.

*Additional costs may be incurred beyond standard DTS rate.

Database Administration	SQL Server
Monitor and Fine tune DBMS software	DTS
Conduct System-level administration	DTS
Define database availability requirements	Customer
Establish databse change management procedures	Customer
Construct Customer database	Customer
Create and maintain database objects	Customer
Maintain database dictionaries	Customer
Document physical database implementation	Customer
Load data into the database	Shared
Provide customer with access rights to define new database users	DTS
Define new database users	Shared
Perform capacity planning	Shared
Delete obsolete backup and log files	DTS
Conduct DBMS problem identification and resolution	DTS *
Perform application design, development, testing, migration and maintenance	Customer
Perform file level maintenance at the test and development levels	Customer
Perform file level maintenance of production data	Customer
Provide support for DBMS residing outside of the Data Center	Shared *
Software Aquisition	- - - - - -
Provide contract and licensing for DBMS software	DTS
Submit service request for DBMS	Customer
Software Administration	- - - - - -
Liason between customer and vendor for technical DBMS issues	DTS
Maintain DBMS software/configurations	DTS
Keep statistics current by running necessary utilities	Shared
Install fixes/patches on database server	DTS
Perform DBMS vesion migrations an upgrades	DTS
Maintain and support DTS-provided tools on attached clients	N/A
Maintain database administration tools	DTS
Maintain application development tools on DTS platforms	Customer
Maintain application development tools running on attached clients	Customer
Test new maintenance and software release at user and application levels	Customer