CA.mail FAQ (Frequently Asked Questions)

The Department of Technology Services presents the following questions and responses to help the Service Catalog users/customers learn how to use the Service Catalog to evaluate, select and utilize DTS services and products.

QUESTION: Is it necessary to estimate storage for each individual user?

RESPONSE: The CA.mail service offers storage as a combined storage for all of your email requirements. It is not necessary to estimate storage for each individual user.

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QUESTION: Does the mobile device service component include devices other than a Blackberry ®?

RESPONSE: The current service component for mobile devices is only for a Blackberry ®.

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