DTS Services
Department of
Technology Services
P.O. Box 1810
Rancho Cordova, CA
95741-1810
(916) 464-7547
CALNET Service Delivery
The DTS...
Service Level Management
This section is reserved for a future version (see the DTS Service Catalog Vision).
- The four CALNET MSAs have been awarded as follows:
- MSA 1: Voice, Data, and Video Services - AT&T service level agreement (SLA)
- MSA 2: Long Distance and Network Based Services - AT&T service level agreement (SLA)
- MSA 3: IP Voice, Data, and Video Services - Verizon Business service level agreement (SLA)
- MSA 4: Broadband Fixed Wireless Access Data Services - Verizon Business service level agreement (SLA)
Capacity Management
This section is reserved for a future version (see the DTS Service Catalog Vision).
Contingency Planning
This section is reserved for a future version (see the DTS Service Catalog Vision).
Availability Management
This section is reserved for a future version (see the DTS Service Catalog Vision).
Financial Management
This section is reserved for a future version (see the DTS Service Catalog Vision).

